Sharks eMarketplace is a centralized platform designed to provide licensing solutions for Microsoft, IceWarp, and other services. Our marketplace offers access to hundreds of licenses at the most competitive prices, ensuring instant license activation for your convenience.

Purchasing licenses and services from Sharks eMarketplace is simple and straightforward. Choose the licenses and quantities you need, select the payment method that suits your business needs, and complete the purchase. Your licenses will be available instantly. If you have further questions, you can watch our instructional video by clicking the link below.

Sharks eMarketplace supports a variety of payment methods to suit your business needs. You can pay via credit or debit card using online options such as MADA, Visa, MasterCard, STCPay and Urpay. Additionally, we offer the Buy on Purchase Order (BoPO) option, allowing you to complete your purchase using a traditional purchase order, seamlessly integrating with your procurement process. This flexibility ensures a convenient and efficient purchasing experience.

Sharks eMarketplace, with its legal entity and Maroof number in Saudi Arabia, is committed to providing comprehensive support before and after your purchase. We offer a dedicated support portal, email assistance, and a local contact number to address any issues you may encounter. Our team is available to help you at every stage of your purchase, ensuring a smooth and satisfactory experience.

Yes, you will receive a VAT invoice for each purchase, provided that accurate VAT information is supplied during the transaction. If you notice any discrepancies or errors on your invoice, please notify our support team within 3 days of the purchase so we can promptly correct the issue. We are committed to ensuring your invoicing is accurate and meets all your requirements.

VAT Number : 312082644300003

Maroof Number : 344884

The eMarketplace Pro Card is a special card that provides additional discounts on purchases made through our platform. To obtain a Pro Card, simply request one from our support team. You will receive either a physical or virtual card that allows you to apply exclusive discount codes, offering you extra savings on your transactions.

Yes, you can request trial licenses for new email license purchases. Please note that trial licenses are available only for new purchases and cannot be provided to existing tenants due to vendor policies. If you’re considering a new license, our support team can assist you with obtaining a trial license to evaluate the service before committing.

Once an order is placed on our platform, it cannot be canceled due to the nature of the licenses being non-returnable. Our automated system reserves your licenses immediately upon purchase. Therefore, it is essential to carefully review the license quantity and product details before finalizing your order. If you have any questions or need assistance with understanding the licenses, our support team is readily available to help ensure you make an informed decision.

After placing your order, you will receive a confirmation email. To authorize Sharks eMarketplace to load the licenses to your tenant, simply click the authorization link provided in the email. This step is necessary for us to proceed with adding the licenses to your account. If you have any issues or need further assistance, please contact our support team.

Sharks eMarketplace operates offices in both Dammam and Riyadh. For any inquiries or assistance, please feel free to contact us using the provided phone numbers.